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 Every rug is unique; unique in its place of origin, its construction and manufacturing techniques and the materials, fibers and finishes used. Professional Carpet Systems understands the differences in your rugs and the unique care that each rug demands. To make sure that your rug is restored to the best possible condition we follow this unique process: STEP 1: Pre-Inspection - We pre-inspect your rug for soiling and stains, tears and damage in order to prepare a condition report which tells you what results to expect before we begin. STEP 2: Dry Soil Removal - We use a variety of techniques to “dust” rugs from the front & back removing damaging soil and harmful allergens from deep within your rug’s fibers. STEP 3: Pre-Condition - Depending on fiber content and soiling type, the rug will be pre-treated to emulsify the soils. STEP 4: Pre-Spot & Fringe Preparation - Any potentially difficult spots will be pre-treated with special solutions to increase chances of removal. The fringe is also pre-treated for maximum soil removal. STEP 5: Shampoo - Most rugs are cleaned with an Oriental Rug Shampoo that is especially designed to get maximum cleaning while protecting sensitive natural fibers. STEP 6: Rinse or Wash - Depending on the type of rug it will be rinsed with extraction equipment on both sides or washed in a wash pit designed especially for Oriental Rugs. STEP 7: Speed Dry - Once the soil is rinsed away, the rug is dried flat or hung to dry in a controlled environment drying room. STEP 8: Finishing - When the rug is dry, it is combed and finished with soft groomers made for specialty rugs STEP 9: Post Inspection - Our cleaning specialist will give the rug a final inspection and release it for pick up or delivery. If for any reason, we find any aspect of our service has failed this rigorous examination, your rug is sent back through the ENTIRE process again, AT NO EXTRA CHARGE! |
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